Terms Conditions and Privacy Policy

DISCLAIMER

This Service provides general information about Focus Uniforms and the products and services they offer. The information contained in the website has been prepared solely for the purpose of providing information about Focus Uniforms, its subsidiaries and the services and products they offer. Focus Uniforms reserves the right to change, delete or move any of the material on the website at any time without notice.

Focus Uniforms and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the website. This includes viruses alleged to have been obtained from the website or email from Focus Uniforms, your use of or reliance on the website or any of the information or materials available on the website, regardless of the type of claim or the nature of the cause of action.

TERMS & CONDITIONS

Issued by Focus Uniforms
These Terms and Conditions govern the use of the Focus Uniforms Website Facility including shopping and participation in promotions run by Focus Uniforms. You can access this Agreement at any time from the bottom of any page of this site.

Shopping Terms & Conditions
Purchasing from focusuniforms.com.au
Focus Uniforms on line shopping gives customers convenient, quick, easy and secure shopping.
Products displayed on the site shopping areas can be purchased securely online using Mastercard, Visa and Bankcard. Other payment options are available - just contact us on (02) 9742 5173. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment. For more security details, click here.

Pricing
All prices in the shopping areas are in Australia dollars (A$) and exclude GST (10% goods and services tax). Overseas customers Australian Goods and Services Tax not applicable. If you are an Australian customer, the GST will be shown at the time of checking out. Freight will also be shown at this stage. All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Security
It is natural for those new to electronic purchasing to be concerned about security of personal and credit card details. In reality, a commerce transaction on the Internet is significantly more secure than a similar telephone transaction or handing your credit card over the counter in a store.
To ensure that your credit card or other personal details are kept secure in transit on the Internet, we use the highest level of encryption possible (using a 128-bit SSL digital certificate) to encrypt the data going to and from the web site.

In addition, the Focus Uniforms web site is hosted on a very secure server to prevent hackers from obtaining access to your data. Even if this unlikely event does occur, we do not keep a record of your full credit card number. Only authorised personnel from the Focus Uniforms site administration and our hosting provider are allowed either physical or electronic access to the Focus Uniforms databases.
Focus Uniforms has a strong privacy policy relating to all information that you provide through this web site and we will take all reasonable steps to prevent any data being inappropriately released or misused.

Contact Details
If you have any queries regarding shopping with Focus Uniforms, please email us at office@focusuniforms.com.au or call us on (02) 9742 5173.

Use of the Service by You
Your right to use the online ordering facility is personal to you. You may not authorise others to use the facility, and you are responsible for all of your own use of the service.
You may not download, modify, transmit, or otherwise use any material from the website for public or commercial purposes.
The website’s content, information and advice is free of charge (unless otherwise stipulated). Obviously you are responsible for your own internet connection charges.
Other than connecting to Focus Uniforms server by HTTP requests using a web browser, you may not attempt to gain access to Focus Uniforms servers by any means – including, without limitation, by using administrator passwords or by masquerading as an administrator while using the website or otherwise.
You agree not to disrupt, modify or interfere with the website or its associated software, hardware and servers in any way and you agree not to impede or interfere with others’ use of the website. You further agree not to alter or tamper with any information or materials on, or associated with, Focus Uniforms and/or the website.

Copyright
Focus Uniforms is a trade mark of F.D.International Pty Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by F.D.International Pty Ltd.

Policy Changes
Any changes to this policy will be posted here.

 

PRIVACY POLICY

Focus Uniforms highly value the strong relationships we have with our customers and often these relationships have been built up over many years. The data we collect will be handled sensitively and securely and with proper regard for privacy.

We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business. We therefore maintain the name, postal and email address, telephone number, payment and order processing information of customers when they order from us. We will never ask you to answer any intrusive personal questions and we never keep the credit card details of customers unless authorised by the customer.

The information you provide to us is used for billing and delivery purposes and to measure customer interest in our products.

You may provide us with your email address. We will only ever use your email address so that we can contact you about your order or answer a query, or send you special offers from time to time (if you’ve requested to receive our newsletter). Your email address is private and we will never sell it to third parties.

Any personal information that you give us is private. We will never release personal information to persons or entities without your explicit consent. Exceptions to this are where Focus Uniforms is required by law to disclose certain information, if you have ordered a product from us that requires personalisation or delivery to you by an external company.

As part of the National Privacy Principles and marketing best practices, customers can advise us at any time if they no longer wish to receive product information from Focus Uniforms.

To protect your privacy, we have strict agreements with all other organisations that provide us with support services. Only authorised employees who are trained in the proper handling of customer information have access to that information.

Customers can advise us at any time if any of their information requires updating.

Focus Uniforms may make use of "cookies" to make our website perform better. A "cookie" is a feature built into your browser that assigns you a "user ID". Cookies are used to follow you as you move through our web site, and they remember the items you have put in your shopping basket in our online store. Cookies can't be used to discover your identity – they merely identify your computer to our servers when you visit us. Cookies only provide us aggregate statistical data, and are not used to record any personal information such as your name, address or e-mail address. If you are unhappy about having a cookie assigned to you, you can set your browser to refuse cookies.

On each visit on the site, Focus Uniforms records the statistical data which is exclusively used to monitor the usage of the website. You may find it easier to understand that the data recorded is a sophisticated form of a hit-counter and the website records the time of visit, the referral pages, the browser information and other similar details. We reserve the right to illustrate the usage to our potential clients, however - the recorded data is never used to identify you. The single usage of the data is to monitor the performance of the website.

We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. Transmissions sent to or from Focus Uniforms are routinely monitored for quality control and systems administration.

We also value the privacy and security of your online purchases and use the latest encryption software on our site. For information on our credit card security measures, please click here.

More information on privacy legislation is available from the Federal Privacy Commissioners website at www.privacy.gov.au.